The safety of our campus commuters is our top priority. We are making the following transportation-related changes in an effort to slow the spread of COVID-19 and to ensure the health of our university community.

Effective immediately, the Commuter Services office will be closed indefinitely. Please email all other urgent requests to


The following lots are temporarily open for general parking, meaning a permit is not required.

  • Guardsman Way lot
  • Stadium lot
  • Merrill Engineering lot
  • Shoreline garage (all levels)

All other parking lots will continue to require a parking permit and will be enforced to ensure adequate parking for both the campus community and hospital patients and providers. Enforcement procedures will be reassessed should campus transition to a closure.

prorated refunds for parking permits

The University of Utah will shift to all-online courses beginning March 18 for the rest of spring semester. Students who will no longer use their parking permit for the remainder of the semester may request a prorated refund by emailing

Refund amount is based on date of original purchase. As of March 16, 2020, permits purchased in August and mid-September are not eligible for the prorated refund. Typically, refunds are process within 6-8 weeks, but may take longer due to our limited resources during the COVID-19 pandemic.

As of March 16, 2020, permits purchased in August, and up to mid-September 2019, are no longer eligible for the prorated refund as their value has already been utilized. The calculation for the refunds on a U permit is based on $11.00 per week that you've had the permit. Once a permit reaches a certain date, there isn't anything to return.

Annual permits, as well as spring semester parking permits, are valid during the school year but also stretch through the end of summer. The cost of these permits is based on the number of school days in the fall and spring semester and the summer is added on as a bonus. In other words, the value of those 3+ summer months is not included in the price but is included in the benefit. As a result, the ‘value’ of these 3 months is not a monetary credit that can be refunded. Generally, the permit value of an annual U permit is gone by spring break of the spring semester.



The cost of an annual U permit, which only covers the value of the Fall and part of the Spring semester, is $270 — making weekly permit value $11 per week. If you purchased the annual permit in August 2019, the permit value is gone by March 7, 2020.


Our campus shuttles are sanitized on a regular basis to ensure the health and safety of our passengers.

The following campus shuttle routes will not operate beginning March 25.

  • Red
  • Blue
  • Orange
  • Purple
  • Green
  • Hospital On-Demand routes

The Night route will operate from 6 a.m. - 6 p.m. All other campus shuttle routes will operate normally.

Visit or download the Ride Systems app to track all campus shuttles live.

Learn more about Campus Shuttles


SafeRide will continue to operate Monday through Friday from 6 p.m. to 12:30 a.m . Download the TapRide app to request a ride within the university boundaries.

Learn more about SafeRide

in-person Appeals canceled

Effective immediately, our Appeals department will no longer accept in-person appeals until further notice. Appeals may still be submitted online through our customer portal

Submit an Appeal Online


The Utah Transit Authority is implementing additional disinfecting measures to keep riders safe.

  • Daily rail vehicle disinfecting of all hand and grab rails that are frequently touched.
  • Daily bus vehicle wipe down using a disinfectant.
  • Daily mopping of transit vehicle floors with a disinfectant.
  • Daily cleaning at rail stations and facilities with a disinfectant.

At this time, UTA continues regular operation. A COVID-19 task force has been assembled and UTA is preparing an extensive plan of action should the situation progress.


Learn more about UTA

Campus bike shop closed

The Campus Bike Shop is closed until further notice.


Valet ambassadors will no longer park patient vehicles, but will instead guide them to an empty stall. Patients arriving at the hospital will be screened in the valet area to determine if they might have COVID-19. Patients who are determined not to be at risk for the COVID-19 virus will self-park, with the guidance of a valet ambassador, in an area separate from the potential COVID-19 patients.

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